1. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

Florian Heidenreich
Erlenstrasse 18
01097 Dresden

Telephone: +49 351 32123216
Email: info@mp3tag.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the German data protection officer of Saxony (Sachsen). A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

2. Data collection when using Mp3tag for Mac

To help identify and solve specific problems with our products and services, we occasionally solicit diagnostic reports and other troubleshooting, bug, and crash reports from customers. - Legal basis Art. 6(1)(a) GDPR. Crash reports of the application are collected and sent to App Center by users who explicitly opt into our beta software programs or are using the trial version.
Public releases made available on the Mac App Store don’t include any analytics or crash reporting.

3. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the Community Forums) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in processing this data to ensure an optimized service provided free of technical errors.

Registration on this website

You can register via https://community.mp3tag.de to participate on our Community Forums, to create posts and use other features of the forums. Reading of posts on the Community Forums is also possible without registration. The input data will only be used for the purpose of using the respective site or service for which you have registered.

When registering on our site, you may be asked to enter your name and email address. Your email address will be verified by an email containing a unique link. If that link is visited, we know that you control the email address.

To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration. We will also use this email address to notify you about posts and other activity on the forum, reset your password and help keep your account secure, contact you in special circumstances related to your account or contact you about legal requests, like DMCA takedown requests.

When registered and posting, we record the IP address that the post originated from. Furthermore, we collect the content of your posts, reading behavior, plus data about bookmarks, likes, and links you follow in order to share that data with others, through the forum. We also collect data about private messages that you send through the forum and make private messages available to senders and their recipients, and also to forum administrators. If you choose to post comments on the Mp3tag Community, be aware that other users of the Mp3tag Community will see your user name and the content of your comments and posts, and may interact with you in response to your comments. You may provide additional data for your account, like a short biography, your location, or your birthday, on the profile settings page for your account. We make that data available to others who can access the forum. You don’t have to provide this additional information, and you can erase it at any time.
Use of the Mp3tag Community is subject to terms of use at https://community.mp3tag.de/tos.

Based on data about your posts and other activity on the forums, the forums make automated decisions about whether your posts are spam. If you think a post has been wrongly blocked or removed, contact an administrator of your forum. They can override the decision that a post was spam. The forum uses data about your posts and activity to award you badges and calculate a trust level for your account. Your trust level may affect how you can participate in the forum, such as whether you can upload images, as well as give you access to moderation and management powers in the forum. Your trust level therefore reflects forum administrators’ confidence in you, and their willingness to delegate community management functions, like moderation. If you think your trust level has been set incorrectly, contact an administrator of your forum. They can manually adjust the trust level of your account.

If you decide to close your account on the Community Forums, we can anonymize your account on request, so that that the data provided upon registration is not associated with any of your posts anymore.

The basis for data processing is based on your consent per Art. 6 (1) (a) DSGVO and Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in processing this data to ensure a secure and optimized service provided free of technical errors.

4. What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience — your information helps us to better respond to your individual needs.
• To improve our site — we continually strive to improve our site offerings based on the information and feedback we receive from you.
• To improve customer service — your information helps us to more effectively respond to your customer service requests and support needs.
• To send periodic emails — The email address you provide may be used to send you information, notifications that you request about changes to topics or in response to your user name, respond to inquiries, and/or other requests or questions.
• To comply with legal requirements and enforce our legal rights.
• To monitor, administer, secure and analyze use of the Website.

5. Analytics

Matomo

We’re running a self-hosted installation of Matomo (formerly known as Piwik) to analyze the traffic on our websites. The system is configured to anonymize your IP address and to not use Cookies, so we can’t track if you’ve been here before.

We’re mainly interested in these data points

• How many page views/visitors we get over time.
• How many downloads are made for specific versions.
• Where visitors come from, i.e. referring sites.
• In which countries Mp3tag is most popular.

How to opt out of analytics tracking?

Our Matomo instance is set up to respect your browser’s Do Not Track header, so the easiest way to opt out of being tracked is to enable this setting in your browser’s
preferences.

6. Newsletter

Newsletter data

If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the “unsubscribe” link in the newsletter. The data processed before we receive your request may still be legally processed. The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.

7. Feedback and questions

Please feel free to contact us, in case you have any questions or feedback regarding this privacy policy.